Achieving user loyalty, proposing a new brand experience, changing its positioning, improving its recognition and image through the establishment of a relevant presence and increasing customer satisfaction by offering tailored services and content.

Telena operates in telemarketing, telesales, and providing telephone services using VOIP technology. Operations are carried out by qualified agents, with a profile appropriate to the company's culture and characteristics of products and services. They receive training and use a personalized approach, with a focus on results.